I don’t like the plastic crown pieces, from the add it looks like it’s all real wood, also the clock where it says Howard Miller is not level

We LOVE our new clock. Being battery operated means we don’t have to wind it every week, but we still get to enjoy the hourly chimes (or can turn the off if we don’t)

Clock color is not remotely close to the picture. It looks like its finish has been painted on the clock. I expected some sort of quality for $400.

Had to call the help desk 2x since clock was chiming 3 min before the correct time. Clock is now at an authorized Howard Miller repair center. Issue still not resolved & I’ve had the clock less than a week.

This clock is just what I had in mind. It sits on the mantle above the fireplace. It keeps time perfectly.

Replacement clock works fine.

We love this clock. It sits nicely in the mantle and looks lovely.

I ordered this to give as a gift for a surprise party in April, the recipient has returned it to me, it is not working. Is it too late to return it with my invoice?