Calling customer service today to find out if it should be this loud. Sounds like the fan might be out of balance.

We purchased this product after weeks of research and reading reviews. This high-quality appliance was extremely well packaged and shipped quickly. We have an open concept home and require a vent to keep up with the cooking smells while not mandating an additional appliance to meet building code air exchange requirements. This unit does just that for us, is simple to operate, and provides a look of skill to the kitchen area. Without hesitation, we will be recommending this product.

Very professional looking and working great so far!

We brought this looking at previous reviews and it does not disappoint, the suction is very good and its easy to use. It also has good lighting.

this range hood makes the entire kitchen. it certainly lives up to the professional name it carries