This is a life saver for anyone that forgets their keys! Have had this for like 4 years now and I have never had any issues with it!

I have no complaint about the customer service from Wayfair. I had issues getting this to work correctly, and could not; it was a lemon and Wayfair came through with a replacement very quickly. However, I am not happy with Schlage. You must read the very small print by checing multiple sites at Schlage. You must buy a home hub for another $150-$250 for this to work with Alexa or Google (why I bought it), so a $230 purchase became a $480 purchase. Wayfair service is the only reason this is not a Zero star.

Installed this lock no problem and it works as expected after reading the manual to learn how to proram some additional codes into it. It was a good price for the bright brass finish too. This is an older design/model but Schlage brand is rated tops for security among these digital home locks so I wanted Schlage. I would have purchased the newer model but I could not find it in Bright Brass finish and with the old fashioned key backup that I wanted to that is why I decided on this model.

So far it works well including z-wave with adt security system.

Beautiful color, works reliably. Zwave is great!

This is a great door lock. The only disadvantage is there is no button to lock the door without putting in the code.

For the price it should have 30 second auto close feature

Just want I wanted! Works great!

Great lock, easy to install. I haven’t hooked it up to a hub yet.

Works like a dream and pairs nicely with 'Camelot Lower Half Handleset'