Ordered 6 wine glasses.1 was broken. Took a month before replacement came. Replacement was broken due to the way it was packed. Service was great, but you need to do something about the way you pack fragile items and the timing.

Perfect decanter! Excellent crystal as always has its brand.

Good quality, but the caplid of my decanter doesnt fit well. Looks like its not a genuine one. Maybe Im wrong, thats why Ive sent an inquiry to the Customer Service, but nobody have responded yet.

I love it. This was my first order through Wayfair and the decanter arrived broken. Not sure who did the packing but it was very well packed. I think maybe the decanter was already broken in the manufactures box. Right away I notified you, sent photo and received an immediate response and a new decanter in 2 days. Such excellent service! Thank you and I will be ordering again.