We received the piece while out of town and a neighbor brought it in. We love the painting, but are disappointed that there is a small chip on the outside of the top of the frame. The outside of the box does not look damaged, so they would not have noticed without taking the painting out of the box. It does not appear to be a shipping problem; it appears to be damaged before packing. We will hang it, since it is quite high, and we have waited quite a long time to receive it, but for over $600, I am very disappointed. I won’t be ordering from you again.