Customers generally praise the product's quality, texture, and appearance, with many describing it as beautiful, soft, and luxurious. However, opinions on the color are mixed, as some reviewers found it differed from the online depiction and contained blue streaks instead of gray. There are also mixed sentiments regarding the product's value, with some finding it a great quality for the money, while others felt it was not worth the high price, especially for high-traffic areas.