It arrived undamaged and as described. We've been using it for about a year and it's been great! It's quieter than I expected at 1200 CFM, and certainly at least as quiet as the more expensive hoods at the appliance store (although it's probably slightly louder than lower-flow hoods, so adjust your expectations based on that!).

I just had this installed this weekend and loved the look of it and I finally can find range hood that works for my ceiling since I have a low ceiling.

I just had this installed this weekend and loved the look of it and I finally can find range hood that works for my ceiling since I have a low ceiling.

Just had the hood installed last Tuesday, but the grill is not hoojed up yet so really havent used hood to see how it works. It is sleek looking and doesnt dominate our small outdoor kitchen area, which is what we we wanted. The fan does seem quite loud though even on a '1' setting so a little disappointed about that. We had looked at another hood with style design and they touted a very quiet fan, but they were out of stock so we'll never know. Once grill installed and we use our sear zone, we'll see what kind of job it does.

Just finished getting this installed. Product seems decently sturdy, and it really looks good except for several spots when inspected up close. Two scuffs and a few specks that appear to be under the poly finish on the butcher block, a ding on one corner, and some spots where they inexplicably used a dark filler for some spots where the butcher block didn't align perfectly at glue-up. The quality of the butcher block wrap is... poor, and it's the main feature of this range hood. Secondly, we installed this at a standard height above a standard countertop height cooktop, with a standard 8-foot ceiling. In order to do the installation, our contractors had to cut roughly 6 inches off both of the provided chimney pieces and all the provided struts. I don't know what the "expectation" is for installation, but it's definitely not anything resembling standard heights. I'm not the first reviewer to make note of this. The good news is that it's really beautiful at a distance, and it's also really quiet when moving air. At the 2nd setting, you can forget the fan is on from only a few steps away.