Terrible customer experience trying to redeem the Tide Promotion. I’m scared! If Samsung can’t honor a promotion I can’t even think about the product quality.

Bought about 6 mths ago and we absolutely love them! Largest capacity we've owned thus far. Which is great for a family of 5 adults. Love that we no longer have to pour soap or softener every load. Style and design Amazing!

This washer performs excellent. The interface is clean and responsive. Smartthings built in is useful for my other smart home gadgets. I can easily recommend this to anyone looking for a high end washer.

Washer is great looking and makes the clothes smell fantastic, however the most recent software update broke the ability to press the start button on the washer to start a cycle. Instead I have to initiate a delayed cycle for 1 minute of delay and it will start. Once that happens the start and pause button work normally. They need to release a software update to fix this bug.

[This review was collected as part of a promotion.] All I have to say is that I didn't know how to use the Washer at first but after the first load washing has never been so fun just letting the AI do all the work the auto dispenser not having to measure the detergent best thing ever and then getting notifications to my phone when the cycle was done made it easier for time management