Customers highly praise the product's elegant appearance and vintage look, noting its handsome design and classic appeal. The quality is consistently described as excellent, with reviewers highlighting the substantial weight and solid construction, indicating it is not cheaply made. The material is also positively reviewed for its heft and quality. Installation is reported as easy by many. However, some customers experienced issues with functionality, including locks getting stuck and minor cracks on arrival. There were also comments about needing to chisel wood for the strike plate to ensure proper door closure.