Questions about delivery options for your item? We offer fast, safe, and reliable delivery services. The available options for each item appear on the product pages.
This article has all the information you need on large parcel deliveries.
This article covers what you need to know about delivery of small parcel items.
Need to ship an order outside of the United States? Currently, our items are only available to ship within the United States. We can only offer international shipping through our international sites.
Wondering when your order will arrive? This article explains how you can see your estimated delivery date and how you can track your package.
Learn more about Wayfair Delivery+
This article explains the different possible stages of your order.
Learn more about Project Consolidated Delivery Terms & Conditions
Changed your mind about an item you bought? We accept returns for most items within 30 days of delivery. Click into this article to learn more.
Click here for details on returning an item.
Have you received an item that's damaged or defective in some way? This article explains how we can help.
Need to update some details on your order? Check out this article to learn about the options available to you.
Is the item you received different to what's on the website? Click into this article to see what options are available to you.
Changed your mind about an item you just ordered? You can request an order cancellation online before it ships.
Is there a part missing from your item? This article explains how we can get that sorted for you.
Smaller parts are sometimes stored in safe places for shipping purposes. Check out this article to learn more.
This article explains what you need to do if you receive an item that may be hazardous.
Purchased an item with coolant? Wait 24 hours before plugging it in so that the coolant can settle after shipment.
Follow the guidance here to keep your rug looking new for years to come.
Need to know which payment methods are accepted? This article covers all you need to know.
Learn more about Ordering Information
Expecting a refund? Refunds may take up to 14 business days to process. Visit this article to learn more about refund methods and timeframes.
We love a good deal as much as you do! We offer special promotions and discounts to our customers. Check out this article to learn more.
This article tells you what you need to know if your order has been placed on a payment authorization hold.
This article covers everything you need to know about buying and using gift cards.
Read this article to learn more about the Wayfair Rewards Program.
Need to manage your Perigold credit card account or apply for a new card? Learn more about logging in or opening a new line of credit.
Powered by Birdie, Wayfair's new cash registry allows you to receive monetary gifts. Read this article to learn more.
Selling on Wayfair gives you the opportunity to grow your business through a new retail channel. Learn more about what it takes to sell on Wayfair.
Click here for information on unsubscribing from emails.
Need to update personal information on your account? Visit this article to learn about the available options.
We're committed to responsibly using forest resources in our furniture and doing our part in protecting the world's forests.
Read about data protection practices into our business processes to ensure we continue to deliver the best services to our customers.
Read about actions to take if you see any suspicious activity related to your account or suspect that your account may have been compromised.
This article gives guidance on what to do if you receive any suspicious emails.
We take online security very seriously. Read about our recommendtions to protect your account.
Our guidelines aim to create a supportive and trustworthy community by encouraging authenticity, thoroughness, and respect.
We're dedicated to making our websites and apps accessible to all users by working with accessibility partners. Read our accessibility statement here.
Learn more about Perigold Giveaway Official Rules
Learn more about our protection plan offers.
Learn more about Appliances Delivery, Installation, and Haul Away Services
This article provides information on the haul-away service for mattresses.
This page will direct you to helpful articles on assembly, appliances, mattresses, and protection plans.
Our Virtual Assistant can help resolve any issues or connect you with an agent.