Customers praise the product's beautiful appearance and elegant design, noting its classic and clean lines. The color is described as a perfect ivory or creamy white by some, and the product is considered well-made and durable. However, opinions on color are mixed, with some finding it more cream-colored than expected or not as depicted online. There are also concerns about quality, with some customers feeling it is not as good as previous purchases and one mentioning a blemish. Durability is generally seen as positive, with one reviewer replacing a 21-year-old item.