Customers generally praise the quality and softness of these towels, describing them as luxurious, thick, and absorbent. The material is noted as being 100% cotton and feeling good to the touch. However, there are significant concerns regarding durability, with some users reporting that the towels began to shred, tear, or develop holes after only a few uses or washes. Opinions on color are mixed, with some finding it not as expected or fading over time, and others receiving the incorrect color.