Customers praise the product's beautiful appearance and high quality, noting it is well-crafted and a great addition to their homes. The size is also frequently mentioned as being suitable for large potted plants. However, some customers expressed disappointment that the stand is not included, despite being shown in product images. There are also mixed opinions regarding the product's usefulness, with some finding it ideal for planters and others noting potential issues with direct planting due to the lack of drainage holes.