Customers generally praise the product's attractive, natural appearance and substantial weight, noting it looks and feels like rock. However, opinions are mixed regarding size, with some finding it smaller than expected, while others feel it is perfect for specific plants or garden areas. Color is also a point of contention, with several reviewers disappointed that the actual color differs from the advertised shade. Durability is viewed positively by some, who describe it as robust, but one reviewer suggests bringing it indoors during winter.