Fan is fine, but Perigold did not give complete description which has caused me to spend more money and delay an electrical contractor project. Specifically, they did not specify down rod length. I should have called them, I guess to clarify…but still. This was complicated by the fact that Perigold’s lead time for a Haiku down rod is up to 8 weeks.

I bought 1 84" fan and 2 52" fans about 9 years ago and in the early days of the Haiku Fan. In other words I was one of a loyal group of early adopters because we loved the product and believed in the company. Basically part of the group that made this line of fans successful. Fast forward a few years...the company has completely abandoned the original connectivity technology that allowed wifi control with no way to upgrade to the new blue tooth technology. I get that it might not be possible to retrofit existing fans, but it is certainly possible to initiate a production run of the prior technology components to support the installed base of early adopters (the ones that put you on the map in this space). Everyone loves my fans that come to my home, unfortunately the caveat with my every response permanently ends any thoughts my friends and visitors might have of buying Haiku due to your abandonment of your loyal customers.

I first encountered BAF in my hangar. I’m an airplane mechanic. I bought one for my bedroom. I own three now. The quality can’t be beat. They’re not cheap. However, they’re worth every penny.

I bought my first Haiku in 2012. Shortly after, Hurricane Sandy flooded our first floor (we were lucky), and that fan sat for ten months without climate control. For ten months, there was no heat and no AC. That fan is still running perfectly, and the bamboo foils are impeccable. We now own seven. Four are the outdoor rated as they are in Puerto Rico where we live with all the doors and windows open, close to the ocean. Heat and humidity and suspended salt water vapor are ever-present. They are super efficient (we run on a small solar set-up), and silent but powerful. I recommend them highly.

I love my fans the new one in the master bedroom is so nice. Quiet. My only issue is I would have bought another one but I submitted questions to you multiple times across social media platforms and no one will answer me