When received in a close, taped box, the sink was so old it was discolored and not shaped correctly. The four holes for the faucet were not openly drilled as indicated in the description. When I called the number to get instructions on returning the item as indicated by the advertisement on every page of the "catalogs", I was greeted by a raucous, irritating, repetitious music loop of a few seconds blaming covid issues, etc. for the delay. I turned the terribly annoying, obnoxious music down even though it, more quietly, created a painful presence. After almost 50 minutes of this, I hung up and texted my grievance. The response I received was, basically, too bad, so sad, the item was in an open box. I still have to pay for it, even though it is unusable and it is not as described which, according to a plumber friend of mine, said nothing about open-box and no-return policy? Nope! Not okay! I feel swindled! The product needs to be credited to my account and return information needs to be provided, because it is unusable. Please maintain your advertising and do so.. L.m.. Cottage Grove, MN. Fri Jun 26 2020