The pulls are really fabulous. Heavy, quality, and beautiful. The reason for one star? I was unable to actually get the product. After 5 calls to customer service, one with a manager, and hours of my time I’ll never get back, I gave up and cancelled the whole order. I ordered 5 sets of these pulls (plus 5 of the matching 2” knobs) on 11/28/23. First shipment arrived 12/12 with ONE single 2” knob and ONE set of the pulls. Called perigold and was told they would expedite replacement parts for the missing items and they would be sent on 12/19. But wait, I need them ON 12/19 for installation and she said that’s the best she could do. A manager then told me that mistakes from venders that drop ship product to customers leave perigold with no control and no recourse for customers other than reordering product to replace what was missing or broken. Back of the line again. Ok, now I have to pay my contractor again to come back and install all the pulls and handles because of missing parts. 12/19 rolls around and no replacement handles have arrived. Called again and was told the vender didn’t get the order from Perigold and it wasn’t shipped. Perigold would be happy to place a new order for me and I should have all my handles by 1/8/24. What?! How can they offer this nonsense and not be completely embarrassed? I cancelled the order. What’s the take away? Long standing customer or not, you get the “we understand your frustration” speech from everyone and no actual resolution. No compensation, no discount, no expedited shipping…nothing. I ordered the same handles from Neiman Marcus and they will be here on Friday. I’m done here.

So Beautiful, I love them. They are made very well.