The dispenser sent to me is not assembled correctly. The spigot is not turned properly to the base part. This results in the soap being dispensed from the side of the spigot, not the bottom. I kept the dispenser anyways because I had thoroughly torn up the packaging.

Simple design that would work well with other transitional style products. Works as expected.

We purchased this dispenser two years ago, and it's no longer functioning after only light usage. This appears to be due to the dispenser head being clogged with congealed soap. Based on the design, it seems inevitable this would happen. We're disappointed in this Kohler product.

The plumbers installed the sink faucet and the soap dispenser. As they were cutting open the package for the dispenser, the knife slipped and cut the top of the gold pump. Whatever kind of finish Kohler uses for this dispenser....is working!!! Yes, there is a huge cut on the top of my pump....BUT the gold finish goes deeper than the surface and there is not any other metal color showing. I could be depressed about the accident - but honestly, I am more impressed at the beautiful craftsmanship.

Love this soap dispenser from Kohler--always known for quality. It looks beautiful in our new kitchen and I highly recommend it.