Awesome product! Very solid, well functioning, versatile, excellent appearance, as close to professional grade you’ll find. Incredibly pleased with our purchase!

the unit worked properly for a little while, then it stopped mixing the coffee and milk properly. Went through all cleaning and factory reset cycles and it still won't mix properly. The coffee comes in with the proper amount then no milk. When you use just the milk frother the right amount of ounces selected goes into the cup, but won't work when a coffee selection is made. Can use is manually but I bought it to be automatic. very disappointed

The only thing I am not satisfied is the temperature of the latte. Even I set the temperature at HIGH, it is not hot enough for me and my wife.

Super convenient. No guessing work with a push of a button. Espresso comes out great, not to mention it cleans itself!

Bought this in July 2025. Have generally been happy with the coffee it makes - at least until recently. Has started to exhibit odd behavior, such as coffee being ground without making pucks (hence, no coffee made, just wasted beans), extra loud and explosive steam noises, and so on. Has been regularly cleaned, and multiple descalings on the same day eventually helped. Relatively poorly detailed assistance from manual, but fortunately found online resources. Expensive cleaning products. I like this unit overall, but am disappointed in the above given the very high price.