Customer Reviews

Rated 4 out of 5 stars.

162 Reviews

Our customers say

Customers appreciate the numerous features, including customizable brew strength and temperature, and the convenience of single-serve or carafe brewing. The coffee quality is frequently praised, with users enjoying the fresh taste from the built-in grinder. The product is generally considered easy to use and clean, with many highlighting the user-friendly interface and straightforward maintenance. However, some users have experienced issues with the brew basket not closing properly, and occasional difficulties with the grinder mechanism.

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Rated 2 out of 5 stars.

BrittanyGreenwood, IN

The grinder clogs and it needs to be cleaned often or it stops working. There also isn’t a warmer for the pot.

03/27/2026

Rated 5 out of 5 stars.

Anonymous

This is the best coffee I’ve had in my entire life. Be sure to follow Manual. I highly recommend! It’s a shame other have gave it bad reviews. I think it’s user error.

03/01/2026

Rated 1 out of 5 stars.

PaulaSussex, NJ

GE is the worst company EVER!! This coffee pot is dangerous! The brew door constantly opens and I have been burned multiple times by the coffee that pours out when brew door opens during brewing ! It also leaks water and steam pours out during some brews and then coffee is cold when that happens! The customer service is horrible, I have called multiple times and have been told I will receive an email to send a video of what is happening but they are so busy that it will take 5 days to receive an email, I waited 5 days, called back again on hold 40 minutes, lady I finally spoke with told me they are so busy I have to WAIT my turn to receive an email from Erica when she gets time I will get email, the lady I spoke with refused to give me her name, she was very rude and hung up. A almost $400 coffee pot and not working after 1 month and no help what so ever from GE! I wish I could return this machine!! DANGEROUS DO NOT BUY!! HORRIBLE PRODUCT HORRIBLE NON EXISTANT CUSTOMER SERVICE!!

02/24/2026

Rated 5 out of 5 stars.

Anonymous

This coffee maker is very sleek and after some testing we found the perfect settings for us for a great cup of coffee. It is a little loud while grinding the beans.

02/24/2026

Rated 5 out of 5 stars.

Molly

Bought for my husband for Christmas. He didn't ask for it but LOVES it. The grinding is a tad loud, but very short compared to grinding it himself.

01/05/2026

Additional Features

This is podless, single serve done right. Enjoy brew flexibility with the freshest bean-to-cup coffee brewed directly into your personal mug or brew a whole carafe to share.
6 adjustable grind settings, you can feel confident that each bean is precisely ground for your ideal coffee brew, every time.
90 oz. large removable water reservoir allows you to brew up to 2 full carafes before a refill is needed.
Start every morning with your perfect cup of coffee. Adjust brew strength and dial in your exact preferences with flexible brew volume, innovative temperature control, adjustable bloom time and customizable brew strengths from light to extra bold.
Grind scale adjust method: Knob. Grind size: Mechnical.
Plug type: Nema plug per standard, 2 prong. Pre-ground compatible: Yes.
Settings: Strength settings: (5) light, medium, bold, extra bold, gold. Temperature range: 185-205 F. Voice to brew No.
Water filter: Custom carbon water filter. Titanium-plated reusable metal filter, micro-fine mesh. Filter improves taste and removes odor of water by removing chlorine, hydrogen sulfide, and other contaminants from the water. Filter is included and installed at the bottom of the reservoir.
WiFi connect: Built-in.
Experience a barista quality cup of coffee right from your own counter with this intelligent, SCA Certified Coffee Maker.
Quiet package: < 75 dBA.
Bean hopper: Built-in/BPA-free/ air-tight seal and UV-resistant tint to keep beans fresh.
Brew basket: Removable, reusable, gold tone filter (includes extra large size and single-serve size), BPA-free, and dishwasher safe. Compatible with standard 8-12 cups basket paper filter.
Carafe: Thermal vacuum; BPA Free; meeting SCA requirements for heat retention.
Coffee maker: Travel mug compatible. Height 7". Volume 24 oz. Travel mug volume selection: 6, 8, 10, 12, 14, 16, 18, 20, 24 oz cord storage.
Fully flushable: For cleaning/descale cycle.
Grinder type: Conical burr, easy to clean (brush included), replaceable burr.
Electrical requirements: 120V, 60Hz.

Features

Product Type

Automatic Coffee Machine

Color / Finish

Carbon Black

Coffee Filter Type

Removable Filter Basket

Drip Tray Included

Yes

Maximum Water Capacity

90oz.

Removable Water Reservoir

Yes

Water Filter Included

Yes

Water Window

Yes

Brew Time

Brewing Capacity

10 cups

BPA Free

Yes

Imported

Yes

Bean Capacity

6.7oz.

Pieces Included

Carafe

Removable Drip Tray

Yes

General Features

Thermal Carafe

Built-In Features

Adjustable Brew Ratio, Adjustable Brew Time, Programmable Start Times, Built-In Grinder, Automatic Start, Delayed Brew, Clock, Warmer Plate, Automatic Shutoff, Touchscreen, Brew Pause, Brews Coffee, Adjustable Temperature Control, Brew Complete Indicator, Smart Enabled

Bean Fill Indicator

Yes

Design Details

Built-In Grinder

Automatic Shutoff

Programmable Start Times

Touchscreen

General Features

Warmer Plate: Adjustable Brew Ratio; Adjustable Brew Time; Programmable Start Times; Built-In Grinder; Automatic Start; Delayed Brew; Clock; Warmer Plate; Automatic Shutoff; Touchscreen; Brew Pause; Brews Coffee; Adjustable Temperature Control; Brew Complete Indicator; Smart Enabled

Customer Reviews

Our customers say

Documents & Information

30-Day Return Policy

Additional Features

Specifications

California Proposition 65 Warning Required

Safety Listing(s)

Overall Dimensions

Overall Product Weight

Features

Product Type

Color / Finish

Coffee Filter Type

Drip Tray Included

Maximum Water Capacity

Removable Water Reservoir

Water Filter Included

Water Window

Brew Time

Brewing Capacity

BPA Free

Imported

Bean Capacity

Pieces Included

Removable Drip Tray

General Features

Built-In Features

Bean Fill Indicator

Warranty

Commercial Warranty

Design Details

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GE Profile™

GE Profile Smart Grind and Brew Coffee Maker with Podless Single Serve