Did not received but half of the product

Where does the scale inhibitor go? Model #XPIO13SCESS Also, is there supposed to be a filter for this model?

Amazing product. Perfect ice every time, keeps my wife happy lol

I received the Opal cleaning kit, but there were no instructions! Where do you pour the solution? Where do you use the sponge? Your website nor the owners manual does not clarify any of this. HELP!

I ordered this & it was delivered today. I opened the box & the solution & cleaning cloth had just been thrown in the box. They weren’t in a product package. The solution had leaked all over the box, causing a mess on my floor. This went straight into the trash can!

We are having trouble with our ice machine. When we first purchased the machine the ice made in 30 minutes no problem, now in 30 mins we don't have enough ice to fill one cup. We just cleaned the machine to see if that would help. Let me know if there is something we are missing.

[This review was collected as part of a promotion.] Very nice that GE provides a cleaning solution and kit for their nugget ice maker, we use the ice maker constantly at our office, everyone love "the good ice" and keeping things clean is obviously very important, the cleaning kit works great!

[This review was collected as part of a promotion.] This product was so easy to use. I had purchased the actual ice maker a few months ago and they recommend that you clean it often. This made everything so much easier. You just follow the directions and it is done.

[This review was collected as part of a promotion.] There is definitely a noticeable difference after using the cleaning kit. It was also a good value for the price. It’s easy to use and works great. Glad there is a lot rather than trying to get creative with cleaning.

[This review was collected as part of a promotion.] When I got my Opal Ice Maker, I didn’t really know what sort of upkeep would be involved and I love that the brand offers a kit so you know you are doing it right. I don’t want to break my beloved ice machine! This includes everything you need including the cleaning solution, a sponge (which is super cool because it comes looking like a thin piece of cardboard and when you wet it it immediately expands into a normal sponge!), cotton swabs, a cleaning cloth, and very clear directions written out with helpful illustrations. While the process of cleaning the machine is involved and a little tedious (one step involves leaving the solution soaked sponge in the ice tray for at least 18 hours!), this took out all the guess work and made it as easy as possible.