It is loud when it is running and the vent assembly is crooked. There is service order pending, but the work is still not finished and a part is on back order

Replaced 12 year old GE convection that kept blowing cooktop bulbs. Simple install, similar controls as my older version, sans convection that I don’t think I ever used. We followed the instructions to install, and then figure out that it would have fit exactly into the old frame, so wasted about an hour removing the old wall connections…. Great having a dial to easily add seconds, or can just hit 30 second button a few times. LOVE the pull out vent that covers the entire cook surface! It is a bit louder than my prior model, so really a 4.5. No problems whatsoever.

Not a fan of the lack of numbers pad. You must twist a knob to set a time and it goes in 15 second increments. After 4 minutes then it goes to 30 second increments. Also vent fan is VERY noisy

We replaced another GE profile microwave with this one since I wanted a microwave that had a an exhaust fan that extended over the front burners (my stove has the large burners in the front). My husband swapped them out pretty easily. The one I replaced was powerful and heated things very quickly. I love the ability to press on the hood and have the exhaust fan extend over the front burners to help suck up the smells (from frying in particular). This model doesn’t have the panel with the numbers making it cumbersome to set exact cooking times; instead it has a knob that sets the time and also the different modes. I HATE this knob because now I have to set the time closest to the time I want and then once the microwave goes on (per GE) I have to adjust to the time I actually want (which gets confusing since it keeps counting down while I’m trying to set it). It’s really annoying that it’s set up to increase/decrease in 15 second/minute increments. Who thought this was a good idea? Other than that, it works well, and it’s manufactured to work with a GE profile stove (while my stove is GE it’s not a profile one so this feature doesn’t work.) I would have checked the reviews prior to buying this (my husband purchased it) and if I saw a review like mine, I wouldn’t have purchased it. All of my other GE appliances work well (love the dishwasher) but this microwave falls short. Sorry GE

I’ve always trusted GE because their microwaves used to feel solid and well built. This model does not. The door sounds tinny and hollow when closing, and the bottom vent panel rattles while in use. It works, but it feels cheaply made. If build quality and noise matter to you, look elsewhere.