Buy a less expensive model! This unit does allow you to make a latte, yeah, OK. But ... we've had it less than a year and now the pods don't eject into the receptacle. I've tried 4 times to get ahold of support and can't finish a call with them. It's real pain and I would NOT do it over again if given the chance. Support attempts to be "high-tech" but fails.

I love this product because it’s a great for someone who doesn’t know anything about coffee and coffee machine

The machine is very loud. It makes a lot of noise. Is that normal?

We are on our second Vertuo Lattissima. Leaking issues with both of them. Our second one is now leaking half of a filled water container after making 2 cups of coffee. The leaking started off as a small leak, and now the machine is unusable. We are so well stocked up on capsules, and I really think it may be time to give up on the Nespresso brand. Will they take back a bunch of sleeves? I had a couple of the standard machines before the Vertuo, and their lifespan was about 2 years. It does make a delicious latte.

All the reviews below accurately describe this machine's faults. It worked well for a couple of months, but it leaks, and I have to keep a towel underneath; now, out of nowhere, it has stopped working and blinks a white light. I’ve tried all the troubleshooting. The pod holder is cracked, and the pod hardly ever ejects into the bin. Mind you, this is my second machine because the first was covered under warranty and still had all the same issues.