Customers are highly satisfied with the product's appearance, noting that it significantly upgrades the look of their doors and homes. The installation process is consistently described as easy and straightforward, with many users completing it quickly. The quality of the product is frequently praised, with reviewers highlighting its solid construction and smooth operation. Additionally, customers find the product to be a great value, with many stating it looks more expensive than its price point suggests. The functionality of the levers is also well-received, with users confirming they work well and perform as expected.