Moen Flo Smart Water Monitor and Shutoff & Reviews

Customer Reviews

Rated 4.4 out of 5 stars.

79 Reviews

Our customers say

Customers praise this product's functionality, ease of installation, and valuable features, including leak detection and water usage monitoring via a convenient app. Many appreciate the peace of mind it offers and the potential insurance savings. While some found the price favorable, overall customer satisfaction is high.

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Rated 5 out of 5 stars.

EugeneNew York, NY

Incredible product - every homeowner must have. Just install on the pipe where water enters the home it monitors every fixture in the house. Easily catch leaks, running toilets, broken sprinklers etc

01/16/2026

Rated 5 out of 5 stars.

HSmithtown, NY

Size:3/4 Inch Smart Water Shutoff

Great product for piece of mind. Can be controlled via wi-fi and monitors water flow. Best thing is it can be used if you choose so to monitor you status of being home or away via geofencing which will automatically shut the water flow to the house if a leak is detected while your away. Amazing protection for your home. Plus some insurance companies will give you a reduction in your home owners policy premium for having it installed in your home. Easy to install for a DIYer with basic plumbing skills who can sweat copper piping. Just like sweating a valve on pipe.

03/03/2022

Rated 5 out of 5 stars.

FelimonUS

Size:3/4 Inch Smart Water Shutoff

Best price and on-time delivery.

08/28/2025

Rated 4 out of 5 stars.

FrancoChicago, IL

Size:1 Inch Smart Water Shutoff

It does what it says and the app is quite good. The main issue is that for a second home it is really bad at understanding when you are there as opposed to the majority of the time when the home sits empathy. You need to actively put it into Sleep mode as the Home/Away modes can’t really handle the randomness of usage

06/13/2025

Rated 4 out of 5 stars.

ThomasDallas Texas

Size:1 Inch Smart Water Shutoff

Some glitches but so far so good. I have to contact moen.

04/05/2025

Features

Switch Type

Automatic

Valve Type

Leak Detector

Material

Plastic

Leak Resistant

Yes

Maximum Fluid Temperature

140°F

Safety Stop

Yes

Number of Inlets

Number of Outlets

Handle(s) Included

Handle Style

Knob

Imported

Yes

Total Number of Pieces Included

Durability

Leak Resistant

Scald Guard Included

Yes

Bring smart plumbing to your home with this product. This product is a smart home water security system that provides 24/7 protection by monitoring for water leaks—some as small as one drop of water per minute—and other vulnerabilities, no additional sensors are needed. Designed by plumbing and tech industry professionals, Flo Smart Water Monitor and Shutoff are installed on the main water supply line of the home. Through the Moen Plus App, you can see live water use, including water flow rates, pressure, and even temperature. If the Smart Water Shutoff detects an issue (e.g. high pressure, freezing water, or a small leak) it will alert you through the App, or other preferred notification methods, so you can assess the issue before it causes costly damage. If there is a catastrophic failure, like a burst pipe or someone leaves the water running, you will be alerted in the App allowing you to shut the water off remotely—no matter where you are. If you fail to respond to the alert or are on vacation, the device can be set to automatically shut off water to help limit damage and loss.

Additional Features

Automatic Shutoff: With FloSense Technology, the device learns your home’s water usage patterns to identify abnormalities like running water or small leaks and will automatically turn off water to prevent damage
Runs daily microleak tests to ensure your home’s plumbing network runs efficiently while identifying leaks as small as a single drop per minute.
Real-Time Notifications: The device monitors your home’s water, sending you an app, phone call, and email alerts for potential leaks whether you're at home or away.
App-Based Control: Proactively control your water from anywhere using the Smart Water App for added protection.
Can reduce up to 90% of household water waste to conserve water and provide potential savings on your monthly bill by identifying and stopping leaks
Moen Smart Water App provides a view of your home’s water usage and history, flow rate, and pressure with the ability to turn the water on or off remotely. The app is free, with no fees or subscriptions required.
Insurance discounts may be available through participating providers based on location and carrier
Should the Wi-Fi connection be lost, the device will still protect the home as it stores the latest learnings locally, allowing it to protect until a Wi-Fi connection has been restored.
The device is installed in line with your home’s indoor or outdoor water line and requires Wi-Fi and a nearby AC power outlet
Professional installation by a licensed plumber is recommended
Includes a 1-year warranty; Additional monitoring and support are available through the optional FloProtect™, an optional protection plan that includes up to $5,000 deductible coverage and extends the warranty to 5 years.
Battery or Batteries Included: No
Uniform Packaging and Labeling Regulations (UPLR) Compliant: No
Overall Height - Top to Bottom: 5.9
Mounting / Installation Kit: No
Overall Depth - Front to Back: 5.75
Overall Width - Side to Side: 2.6
Bath Panels: No
Adaptor: No
Application: Commercial Bathroom
Mounting / Installation Required: Yes
Leg Set Included: No
Canada Product Restriction: No
Product Type: Water Monitor
Supplier Intended and Approved Use: Residential Use
Finish: Metal

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Moen Flo Smart Water Monitor and Shutoff

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Customer Reviews

Our customers say

Features

Switch Type

Valve Type

Material

Leak Resistant

Maximum Fluid Temperature

Safety Stop

Number of Inlets

Number of Outlets

Handle(s) Included

Handle Style

Imported

Total Number of Pieces Included

Durability

Scald Guard Included

Warranty

Commercial Warranty

Product Warranty

Full or Limited Warranty

Warranty Length

Warranty Details

Specifications

IAPMO Certified

ASME A112.18.2 Compliant

Documents & Information

Assembly

Assembly Required

Additional Tools Required (Not Included)

Assembly / Installation Steps Required

Mounting / Installation

Overall Dimensions

Overall Product Weight

Connection Size

Additional Features

30-Day Return Policy