The hose is not sealing properly to the shower head. Water spurts out when turned a certain way. It’s very frustrating and we are trying to fix it.

We have all Kohler products in our house which we build 20 years ago, everything works great. No issues and still holding up looks and performance.

The smooth hose is very attractive . Unfortunately, it is not very functional because it is so stiff. I am stuck with one but will never buy another one.