Customers find the product to be beautiful and elegant, making a classy addition to their tables. Many reviewers appreciate the value for the price, noting that the shakers are nicer than expected. While the size is generally considered functional and substantial, some found them to be larger than anticipated. However, opinions are mixed regarding the material, as some customers were disappointed to find that the tops are made of plastic, which detracted from the overall quality for them. Additionally, a few users experienced issues with the holes being too small for salt and pepper to dispense properly.