Customers find the product to be visually appealing, with many describing it as gorgeous and beautiful, resembling a natural tree. The flocking is frequently praised for its appearance, though it is noted to be messy during setup. The size of the product is generally well-received, with some customers finding it perfect for their needs, while others experienced significant discrepancies between the ordered and received sizes. The fullness of the branches is also a positive attribute for some. However, there are mixed opinions regarding the flocking, with some experiencing shedding over time.