Customers highly praise the product's stunning appearance and beautiful color options, noting its high quality and excellent craftsmanship. Many reviewers found the installation process to be easy and straightforward. The faucet's functionality is generally well-regarded, with users reporting that it works great. However, some customers have experienced issues with the faucet coming apart in the center over time, requiring readjustment. There are also mixed opinions regarding the spray mode, with one user noting it only activates when the button is held.