Customers report that this product functions well and is of high quality, with many praising its solid construction and durability. It is noted to work perfectly with Kohler trims and handheld showers. While some customers found the price to be a great deal, others considered it expensive. Opinions on compatibility are mixed, with some experiencing limitations in running water through multiple outlets simultaneously, and others finding the inlet size to be a minor inconvenience. The product is generally considered a good value for the money.