Had this almost a year and really had nothing but problems. Coffee beans flying everywhere, water leaking every time you use it, inconsistent shots. Now the shot doesn’t even pull and just burns up. I had scrubbed the strainer in each port, ran a descale no less than 15 times and still nothing. Super disappointed.

[This review was collected as part of a promotion.] I loooovvvee this coffee machine! It's a great all in one machine that is very user friendly and makes coffee that tastes like it's from a premium shop.

I really wanted to believe in this machine but after a week's use I am disappointed - one unacceptable issue and one I may get used to: 1) The tank leaks - the reviews said it, and I didn't want to believe, but it does - a full tank has dripped on my counter twice now, so it is not "user error." Based on other reviews and my experience, this is definitely a design error that KitchenAid should have recalled. 2) Either the pump is not strong enough or the time is not calibrated well, but the double shot is way too short - I tried to customize it to a minimum of 30 seconds, which is a very normal time for this, and it stops too soon, and the coffee volume is minimal. So I have to run it twice, and the second time it seems that the pump "gets tired" and stops. Doesn't feel sturdy for the brand.

I liked all its features and would have been very happy with the product except that it started leaking water at the water tank connector the very first time I pulled an espresso shot. I then saw on Reddit that many others were experiencing the same issue. It’s apparently an engineering flaw? I immediately returned it to the store I had purchased it and received a full refund. I was very disappointed that it was brand new and already had an issue on day one.

In the beginning, the milk frother worked great, but it is no longer making foam.