Customers highly praise the product's beautiful appearance and high-end look, noting its neutral aesthetic and how well it fits at the end of a bed. The quality and sturdiness of the item are frequently highlighted, with reviewers describing it as well-made and solid. The material, particularly the fabric, is also well-received. However, some customers have expressed negative opinions regarding the color, with one noting the gold tone is more yellow than expected and another finding the top color to be an off-white cream that did not suit their needs.