Customers appreciate the product's size, finding it perfect for tabletops, porches, or children's rooms. The appearance is also positively noted, with reviewers describing it as a beautiful tree with glossy leaves. The lighting is generally well-received, with many commenting on the abundance and brightness of the orange LED lights. However, customers have mixed opinions regarding the value, with several finding the product overpriced and not worth the cost. There are also mixed sentiments about the lighting, with some wishing for different colored lights.