I was nervous to buy this tree, because it didn't have any reviews yet. I'm so glad I took the leap, because it's GORGEOUS, stunning in person. I hope I get many years out of it! So I give 5 stars for the product. But I am not happy with Wayfair/customer service. The tree was originally $1600, reduced to $700+ when I purchased. Within a couple days, it was further reduced to $400+. I contacted Wayfair to ask for a price adjustment, but they refused. I tried contacting the vendor, but more brick walls. I could purchase another tree at the lower cost - then return that tree saying it was the first tree, to get the price reduction. They're lucky I have the extra money and don't have the patience to deal with all the drama. Bye bye $300+!