Customers find the product to be visually appealing, with many describing the chairs as gorgeous, stunning, and beautiful. The color is generally well-received, with one reviewer noting the matte gold finish. The product is also praised for its sturdiness and high quality, with reviewers impressed by the craftsmanship and materials. However, opinions on value are mixed, with some finding the product to be worth the price while others expressed disappointment with issues related to the material.