This is my first Wayfair purchase. Ordering was easy. Communication regarding the order and delivery was efficient. Delivery was as scheduled by 2 polite individuals. When we unpackaged and assembled the table, we found a hairline crack in the base. I notified Wayfair and spoke with a polite and caring person. I sent her pictures and she notified a repair company to have someone come look at the table. The table is beautiful and I truly hope the crack is not a major concern and can be repaired on-site. I’m giving my experience with the product I ordered a 3 until I know the results of the table repair. The service I have received with this shopping experience so far is a 5.