Commercial Warranty 

Yes

Product Warranty 

Yes

Full or Limited Warranty 

Full

Warranty Length 

5 Years

Warranty Details 

Bernhardt Design will repair or replace, at its discretion and without charge to the original purchaser, any seating product or part thereof which fails as the result of defects in material and workmanship, under single shift use and normal care, for five years from the date of shipment, with the exception of guest and stacking chairs which will be warranted for three years. This warranty does not cover misuse or abuse of the product, damages caused by contact with tables, desks, or other surfaces, or normal wear associated with the use of the product. Repair or replacement of discontinued products will be at the discretion of them. Natural color changes, variations or movements in lumber or veneer products, exposure to extreme temperature changes, and direct sunlight may cause color changes and/or surface damage. These are circumstances beyond the control and are not warranty issues. Certain chair styles with exposed wood require construction methods that accent color variations in light and natural stains. These variations are not considered product defects and are not warranty issues. Damages to stacking chairs caused by stacking/unstacking methods are not controllable by them and are not considered warranty issues. This warranty is the customer’s exclusive remedy for product defects and does not apply to damage caused by a carrier, dealer, installer, user modification, or attachments to a product. They have the exclusive right to make the final determination of product misuse or abuse. This warranty excludes fabrics, leathers, and any other textiles for wearing quality, colorfastness, shrinkage, wrinkling, stretching, or dye lot match. Except as stated above, they make no express or implied warranties as to any product, and in particular, make no warranty of merchantability or of fitness for any particular purpose. They shall not be liable for any consequential or incidental damages or for commercial loss arising from any product defect.

Design Details