Love the Bernhardt Ventura! I hesitated to order something online, but I was familiar with the Bernhardt brand and I took a leap. We (family) are very happy. It is generous piece of furniture in every way. The cushions and back pillows are so soft, well made, and comfortable. The pillows and cushions stayed in placed. Just the perfect piece for our newly finished media room. In fact, we broke it in for the Super Bowl. It was so comfortable. Premium leather and it looks great at all angles. I am so happy with the design staff, communication of the delivery staff and customer service! 5 stars throughout the entire experience!