Dramatic design, exquisite craftsmanship, excellent quality, packed and protected for delivery across the country from California to west Florida that resounded with pride of product and arrived in impeccable condition.
Perigold should have offered purchasers of this designer’s product the option of white glove delivery. The delivery was estimated to arrive at the end of the first week of October. That worked perfectly as we knew we knew we would be out of state on a business trip until the last week of September. The chairs arrived a week early.
While checking our personal email vs work email, we discovered the chairs were on our front porch via our security cameras via FedEx and Perigold emails.
They arrived just before Hurricane Helene. Perigold did send an email that FedEx would be delivering the chairs five days prior that I did not see it.
FedEx never sent an email about the upcoming delivery. Both had our cell phone yet we did not receive notification.
These six gorgeous chairs are worth every penny, but not something we wanted sitting in 6 boxes on our uncovered front porch in Florida while in a very farther northern state. Fortunately we had a neighbor who we contacted and was able to move them inside to our foyer.
Upon arriving home a week later, we unpacked the chairs. We are in our late 60’s and 70’s. The chairs were individually shipped in boxes about 40” x 30” x 30”.
As previously mentioned, the chairs were packed impeccably, which can be read as a LOT of packing material. All good. But, a LOT of work! And a lot of disposal. We have received other deliveries from Perigold that included the shipping agent removing packing material and delivering items on an approved delivery schedule.
Perigold, if you want to keep Artless Corporation as a designer, please improve your delivery service to meet their design and service.
Not pictured: Blackened Steel
