Customers find the product's appearance to be beautiful and eye-catching, with many noting it looks real and is a great size for various spaces. The material is described as nice quality, with thick glass. However, some customers have mixed opinions on the material, with a few finding it looks like cheap plastic up close, and others noting leaves can fall off easily. There are also mixed sentiments regarding size, with some finding it perfect and others expecting it to be taller or larger than anticipated. The product is considered overpriced by some, despite its attractive appearance.