Here’s a more polished version of your review that keeps your experience, but makes it clearer and more natural for other buyers ⸻ We purchased the TOTO Drake 1.6 GPF elongated two-piece toilet from TOTO through Wayfair and got a great deal. Overall, we’re very happy with the upgrade. It is noticeably easier to clean compared to lower-end toilets, and it flushes efficiently—usually just one flush is enough. It also runs much quieter, which we really appreciate. We’ve also noticed that stains don’t build up as easily in the bowl compared to cheaper models. The design is sleek and the height is more comfortable, especially for adults or taller users. We paired it with a bidet seat, which makes it even better. Shipping and packaging were excellent. Everything arrived well-protected, with no cracks or damage. It did come in multiple boxes and the pieces are quite heavy, so it helps to be organized when unpacking. Customer service from both Wayfair and the manufacturer has been responsive and helpful when we had questions. Although it costs more upfront, we feel it’s worth it in the long run. We expect it to last many years (at least a decade), and it also helps reduce water usage since one flush is usually enough. We’ve also cut down on toilet bowl cleaner because it stays cleaner longer. Overall, it feels like a high-quality, durable, and worthwhile investment.

Cant go wrong with Toto nicely packed

Love these toilets! Bought 2 of them on sale last fall and another one this spring as we had to replace the toilets in the house. Working great. Thanks

After we moved into our ( new construction) house, we found that the standard (15”) toilets were too low. It was especially difficult for a member of our family who was recently disabled. After doing fairly extensive research, we were happy to find it on Wayfair. However, the delivery experience was a big hot mess. We ordered 3 toilets to make them consistent ( for the benefit of our disabled family member). It shipped in 6 boxes… so, of course, a few boxes got lost en route… we also had to reschedule the plumber several times. Although Wayfair customer service was very good at helping to resolve the issues each time it happened, it dragged on for several months. In retrospect, I should have ordered one at a time