Customers have mixed opinions regarding the product's water performance, with some praising its pleasant flow and pressure, while others report issues with low water pressure and inconsistent spray. Concerns have been raised about the material, with several reviewers noting it is plastic and not metal, leading to questions about quality. Durability is also a point of contention, with some experiencing premature failure and parts detaching. However, some users find the performance to be quite good and sufficient for showering.