Customers consistently praise the product for its comfort and safety, highlighting the peace of mind that comes from knowing their baby is sleeping on non-toxic, organic materials. The quality of the mattress is frequently mentioned, with many reviewers noting its durability and excellent construction. The material is also a strong positive, with customers appreciating its natural and chemical-free composition. While the value is generally considered good, some reviewers note that the price is higher than comparable products, though they feel the cost is justified by the quality and safety features.